LA ← Lifestyle Alchemist Terms & Conditions

Terms &
Conditions

Last updated: September 2026  ·  Lifestyle Alchemist, Pretoria, South Africa

By placing an order or using any Lifestyle Alchemist service, you agree to these terms. Please read them carefully before purchasing.

1. About Us

Lifestyle Alchemist is a business based in Pretoria, South Africa, selling Only Fans — traditional Chinese handheld folding fans — online at lifestylealchemist.co.za and delivering them across South Africa.

Contact: 079 499 8013  |  WhatsApp  |  lifestylealchemist.co.za

2. Orders & Payment

Orders are placed and paid for directly on our website via our secure online checkout, processed by PayFast. An order is only confirmed once payment has been successfully completed through PayFast.

3. Delivery Policy

We deliver nationwide across South Africa via The Courier Guy. Standard shipping of R110 applies to all orders and is shown in your cart before you pay.

Delivery Risk

Risk of loss or damage passes to the customer upon delivery. We are not responsible for damage that occurs after the product has been handed over.

4. Cancellation Policy

Orders may be cancelled free of charge at any time before dispatch (typically within 1–3 business days of payment). To cancel, contact us immediately via WhatsApp (079 499 8013). Once an order has been packaged or handed to the courier, it can no longer be cancelled.

5. Refund Policy

We want you to be happy with your purchase. If something is wrong with your order, please contact us on WhatsApp within 48 hours of receiving it.

Eligible for Refund or Replacement

Not Eligible for Refund

How to Request a Refund

Contact us on WhatsApp (079 499 8013) within 48 hours of receiving your order. Please include your name, order details, and a photo of the issue. We will assess your request and respond within 2 business days.

Approved refunds are processed back to your original payment method via PayFast within 7–10 business days.

Cooling-off right (online orders): As our products are purchased online without you seeing the item in person, you have the right under the Consumer Protection Act to cancel the transaction and return the goods within 7 days of delivery, in their original condition, at your own cost — except where the goods were customised or made to your specification.

6. Product Information

We make every effort to ensure product descriptions and images are accurate. However, slight variations in colour, packaging, or appearance may occur.

7. Privacy

We collect only the personal information necessary to process your order (name, contact number, delivery address). This information is used solely for order fulfilment and is not shared with third parties. By placing an order, you consent to us storing and using this information for order processing purposes.

8. Intellectual Property

All content on lifestylealchemist.co.za, including logos, brand names, images and text, is the property of Lifestyle Alchemist. It may not be reproduced, copied or used without written permission.

9. Limitation of Liability

Lifestyle Alchemist shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or services. Our total liability shall not exceed the value of the order in question.

10. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

11. Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact Us

If you have any questions about these terms, please contact us: